Your New Patient Road Map
Welcome to Equilibrium Natural Health! Below is your new patient road map. Your completion of these tasks is very important. We'll provide you the best care possible, but that requires a bit of preparation on your part to get started.
1. Call to Schedule
If you have not already, call our office at (360) 698-4141 to speak with our receptionists and make an appointment. You may also schedule by email through the button. If you are a long distance from Silverdale, WA you may also schedule to meet with Dr. Fisher live over phone call, Skype, or Facetime for basic care.
2. Access Patient Portal (CharmPHR) & Fill Out Forms
After scheduling your first appointment, an email from ChARM Team will arrive in your inbox. This email will contain a link to set up your patient portal. Create a login for your patient portal and fill out the new patient forms located under 'Questionnaire' on the left hand side of the screen on your portal dashboard. It is required to have these documents submitted online 48 business hours before your first appointment. If you find you need more time to fill out these documents, you will need to call the office to reschedule and may be subject to a missed visit fee.
3. Submit Your Insurance Information
NOTE: You only need to complete this step if you plan to bill through insurance.
Good news! We accept most insurances! As per Washington state law, it is your responsibility to know your insurance and ensure your doctor’s office has accurate information to be able to submit claims on your behalf.
More information about insurance and billing can be found on our billing and insurance page.
4. Review Brief New Patient Education
It is important for you to review the patient education lessons, found in our 'Introduction to Natural Health', before your appointment. You may review them all at once by clicking the arrow button or review them slowly leading up to your appointment through the email series we'll be sending you. Please add the email equilibriumnaturalhealth @eqnaturalhealth.com to your email white-list to ensure you will see these in your inbox. If you don't see them in your main inbox please check your spam folder.
This is a series of short lessons reviewing important concepts of health that are important for you to understand as a new patient at your first appointment. You can review them by following the button or reading through the email series that we'll be sending you preceding your first appointment. Please add the email equilibriumnaturalhealth
@eqnaturalhealth.com to your email white-list to ensure you will see our info in your inbox. If you don't see it your main inbox it sometimes gets sent to spam.
How to add an email to your white-list
Why do we invest in educating our patients?
5. Prepare for a Simple, In-Office, Urine and Saliva Test
The day before your first appointment please follow these simple steps to prepare for the in-office urine and saliva test (also called the metabolic test) at your first appointment. We test basic urine and saliva samples to determine your metabolic type which allows for customized diet and health treatments.
Please Remember:
Things to Avoid:
Other Helpful Labs
- bLOOD WORK
- HORMONE PATIENTS
- FERTILITY/PRE-CONCEPTION PATIENTS
- FATIGUE
- ADDiTIONAL LABS
After we order labs for you, we will fax a lab requisition form and print one for you to take to a LabCorp draw site in your area or in the cast of other testing sent off in the mail. You will need to call the lab to determine if drop-in times are offered, or if an appointment is required. It is also most helpful to ask about any specific instructions, like a fasting requirement, which might be associated with certain labs (We suggesting fasting with all of our blood labs). After the lab has conducted the tests, make sure to ask the technician to ensure results are faxed to our office at (877) 343-5484.
Insurance will often pay for labs ordered by Equilibrium Natural Health, but we cannot guarantee this. Understanding insurance coverage, and whether labs will be covered or not, is the sole responsibility of every patient.
We suggest to all patients who are paying out-of-pocket for labs to order through our office as we get a less expensive cash contracted rate.
6. Your First Appointment (60-75 min.)
The purpose of your first appointment is for us to gather as much information as we can so we can understand your health condition. We discuss your health concerns and goals as well as address immediate health needs to begin the reduction of your symptoms.
You'll cover with Dr. Fisher:
Please remember:
7. Your Second Appointment: The Report of Findings (20-30 min.)
The purpose of your second appointment is to cover in more depth the findings from your first visit. It is also for Dr. Fisher to help you establish a wellness plan for reaching your health goals and addressing your symptoms.
You'll cover with Dr. Fisher:
Please remember:
Additional Resources-
Continuing Care Phases
Have questions? Call us at (360) 698-4141
Have questions? Call us at
(360) 698-4141
Being a new patient may be a little confusing at times and we want to ensure that you understand how to prepare for optimal healthcare!
Not a Patient Yet? Schedule a Free Discovery Session
If you're wondering if natural medicine is right for you, we encourage you to schedule a free 30-minute discovery session with Dr. Fisher. We want to get to know you and help determine how natural medicine can meet your personal health needs!