Your New Patient Road Map

Welcome to Equilibrium Natural Health! Below is your new patient road map. Your completion of these tasks is very important. We'll provide you the best care possible, but that requires a bit of preparation on your part to get started.

1. Call to Schedule

If you have not already, call our office at (360) 698-4141 to speak with our receptionists and make an appointment. You may also schedule by email through the button. If you are a long distance from Silverdale, WA you may also schedule to meet with Dr. Fisher live over phone call, Skype, or Facetime for basic care.  

2. Access Patient Portal (CharmPHR) & Fill Out Forms

After scheduling your first appointment, an email from ChARM Team will arrive in your inbox. This email will contain a link to set up your patient portal. Create a login for your patient portal and fill out the new patient forms located under 'Questionnaire' on the left hand side of the screen on your portal dashboard. It is required to have these documents submitted online 48 business hours before your first appointment. If you find you need more time to fill out these documents, you will need to call the office to reschedule and may be subject to a missed visit fee.

3. Submit Your Insurance Information

NOTE: You only need to complete this step if you plan to bill through insurance.

Good news! We accept most insurances! As per Washington state law, it is your responsibility to know your insurance and ensure your doctor’s office has accurate information to be able to submit claims on your behalf.

More information about insurance and billing can be found on our billing and insurance page.

4. Review Brief New Patient Education

It is important for you to review the patient education lessons, found in our 'Introduction to Natural Health', before your appointment. You may review them all at once by clicking the arrow button or review them slowly leading up to your appointment through the email series we'll be sending you. Please add the email equilibriumnaturalhealth to your email white-list to ensure you will see these in your inbox. If you don't see them in your main inbox please check your spam folder.

This is a series of short lessons reviewing important concepts of health that are important for you to understand as a new patient at your first appointment. You can review them by following the button or reading through the email series that we'll be sending you preceding your first appointment. Please add the email equilibriumnaturalhealth to your email white-list to ensure you will see our info in your inbox. If you don't see it your main inbox it sometimes gets sent to spam.

How to add an email to your white-list

Why do we invest in educating our patients?

5. Prepare for a Simple, In-Office, Urine and Saliva Test

The day before your first appointment please follow these simple steps to prepare for the in-office urine and saliva test (also called the metabolic test) at your first appointment. We test basic urine and saliva samples to determine your metabolic type which allows for customized diet and health treatments. 

Please Remember:

  • Take all regular medications and bring them into the office with you.
  • Eat 2-3 hours before appointment
  • Drink 5 ounces of water 1 hour before appointment
  • Arrive 15 minutes early to appointment to allow time for test.

Things to Avoid:

  • No caffeine, chocolate or soda 24 hours before your appointment
  • Do not brush your tongue the day of
  • Do not put anything in your mouth (gum, mints, etc.) the day of your appointment.

Other Helpful Labs

  • Blood Work
  • Labs for Hormone Patients
  • Fertility/Pre-Conception Patients
  • Labs for Fatigue
  • Additional Labs
  • Order and Payment

After we order labs for you, we will fax a lab requisition form and print one for you to take to a LabCorp draw site in your area or in the cast of other testing sent off in the mail. You will need to call the lab to determine if drop-in times are offered, or if an appointment is required. It is also most helpful to ask about any specific instructions, like a fasting requirement, which might be associated with certain labs (We suggesting fasting with all of our blood labs). After the lab has conducted the tests, make sure to ask the technician to ensure results are faxed to our office at (877) 343-5484.

Insurance will often pay for labs ordered by Equilibrium Natural Health, but we cannot guarantee this. Understanding insurance coverage, and whether labs will be covered or not, is the sole responsibility of every patient.

We suggest to all patients who are paying out-of-pocket for labs to order through our office as we get a less expensive cash contracted rate.

6. Your First Appointment (60-75 min.)

The purpose of your first appointment is for us to gather as much information as we can so we can understand your health condition. We discuss your health concerns and goals as well as address immediate health needs to begin the reduction of your symptoms. 

You'll cover with Dr. Fisher:

  • Urine and saliva (metabolic) test and go over test results
  • Details of new patient intake forms (filled out beforehand in patient portal)
  • Preliminary treatment options to begin reducing symptoms.

Please remember:

  • Prepare for your urine and saliva (metabolic) test in the office
  • Bring any recent lab work and current medications
  • Avoid wearing skirts, colognes, or perfumes

7. Your Second Appointment: The Report of Findings (20-30 min.)

The purpose of your second appointment is to cover in more depth the findings from your first visit. It is also for Dr. Fisher to help you establish a wellness plan for reaching your health goals and addressing your symptoms.

You'll cover with Dr. Fisher:

  • Proposed wellness plans to address major symptoms and long-term care.
  • Additional supplements for treatment (1-3)

Please remember:

  • Second appointments are generally scheduled 7-10 business days after first appointments.

Additional Resources- 

Continuing Care Phases

  • Relief Care: This phase of care is designed for us to remove the barriers to your healing. 
  • Restorative Care: As the barriers to the body's healing are removed, the primary symptoms are reduced.
  • Wellness Care: Once the body has reached a level of healing that is sufficient, you will move into wellness care to maintain healing and optimal health.

Have questions? Call us at (360) 698-4141

Have questions? Call us at 
(360) 698-4141

Being a new patient may be a little confusing at times and we want to ensure that you understand how to prepare for optimal healthcare!

Not a Patient Yet? Schedule a Free Discovery Session

If you're wondering if natural medicine is right for you, we encourage you to schedule a free 30-minute discovery session with Dr. Fisher. We want to get to know you and help determine how natural medicine can meet your personal health needs!

Equilibrium Natural Health

9481 Bayshore Dr. NW, Ste. 103A, Silverdale, WA, 98383, United States


(360) 698-4141



(360) 787-9343


(877) 343-5484

Copyright 2023 - Equilibrium Natural Health - All Rights Reserved

Copyright 2023 - Equilibrium Natural Health - All Rights Reserved